Mendez Heating & Cooling ("we," "us," or "our") is committed to protecting the privacy of your information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website(the "Site"). Please read this Privacy Policy carefully. By using our Site, you consent to the practices described in this policy.  

1. Information We Collect

We may collect the following types of information:

  • Personal Information: This includes information that can be used to identify you, such as your name, email address, postal address, phone number, and any other information you voluntarily provide to us.  
  • Usage Data: This includes information about how you use our Site, such as your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits.  
  • Cookies and Tracking Technologies: We may use cookies, web beacons, and other tracking technologies to collect information about your browsing activities on our Site.  

2. How We Use Your Information

We may use your information for the following purposes:

  • To provide and maintain our Site.
  • To communicate with you, including responding to your inquiries and providing customer support.  
  • To personalize your experience on our Site.  
  • To send you newsletters, marketing materials, and other information that may be of interest to you (you can opt-out of these communications at any time).
  • To analyze and improve our Site.
  • To detect, prevent and address technical issues.
  • To comply with legal obligations.

3. Sharing Your Information

We may share your information with the following third parties:

  • Service Providers: We may share your information with third-party service providers who assist us with operating our Site, conducting our business, or serving you. These service providers are contractually obligated to protect your information and use it only for the purposes we specify.  
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring company.  
  • Legal Compliance: We may disclose your information if required to do so by law or in response to a valid legal request.
  • With your consent: We may share your information with third parties when you give us consent to do so.

4. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your experience on our Site. You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our Site.  

  • Types of Cookies:
    • Essential Cookies: These cookies are necessary for the operation of our Site.
    • Analytics Cookies: These cookies allow us to analyze how users interact with our Site.
    • Marketing Cookies: These cookies are used to track your browsing activities and deliver targeted advertisements.

5. Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your information.  

6. Your Rights

You have the following rights regarding your personal information:  

  • Access: You have the right to access the personal information we hold about you.  
  • Correction: You have the right to request that we correct any inaccurate or incomplete personal information.  
  • Deletion: You have the right to request that we delete your personal information.
  • Opt-out: You have the right to opt-out of receiving marketing communications from us.
  • Data portability: you may have the right to receive your data in a commonly used machine readable format.

To exercise these rights, please contact us at [Your Contact Email].

7. Children's Privacy

Our Site is not intended for children under the age of 1. We do not knowingly collect personal information from children under this age. If you believe that we have collected personal information from a child under this age, please contact us immediately.  

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.  

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:  

Mendez Heating & Cooling

714 Coleman St, Easton, PA 18042

contact@mendezheating.com

(610) 559-4267